Dear Mrs. Ha,

 

On behalf of whole group we would like to thank very much you and your colleagues for the excellent organization of our trip. We enjoyed the trip and it was fantastic time for us. We visited nice places and we met very friendly people.

We will recommend Gia Linh Travel for our friends.

Please find enclosed  filled questionnaire, I will also put positive recommendation on the web side.

 

Thank you very much once again!!!!

 

Best regards,

Krzysztof & friends

1. Guide (s):
2. Mr. Duy (in the North of Vietnam):

Poor                                Adequate                                Good                                  Excellent

2. Mr. Son (in Sapa):

Poor                                Adequate                                Good                                  Excellent

3. Mr. Vinh (in the Centre of Vietnam):

Poor                                Adequate                                Good                                  Excellent

4. Mr. Mui (in the South of Vietnam):

Poor                                Adequate                                Good                                  Excellent

1. Accommodation:
2. Prestige Hotel (in Hanoi):

Poor                                Adequate                                Good                                  Excellent

2. Chau Long Hotel (in Sapa):

Poor                                Adequate                                Good                                  Excellent

3. Huong Giang Hotel (in Hue):

Poor                                Adequate                                Good                                  Excellent

4. Hoi An Riverside Resort & Spa (in Hoi An):

Poor                                Adequate                                Good                                  Excellent

5. Golden Central Hotel (in Ho Chi Minh City):

Poor                                Adequate                                Good                                  Excellent

Other comments: We appreciated  the possibility of the refreshment in the hotels after e.g. train trip or after flay. It was sometimes 3 hours but in good hotels. Thanks for it!

 

III.Transport (Land, water and air):

1. Car in the North of Vietnam:

Poor                                Adequate                                Good                                  Excellent

2. Car in Sapa:

Poor                                Adequate                                Good                                  Excellent

3. Car in the Centre of Vietnam:

Poor                                Adequate                                Good                                  Excellent

4. Car in the South of Vietnam:

Poor                                Adequate                                Good                                  Excellent

5. Livitrans Train:

Poor                                Adequate                                Good                                  Excellent

6. Bai Tho boat:

Poor                                Adequate                                Good                                  Excellent

7. Vietnam Airlines:

Poor                                Adequate                                Good                                  Excellent

Other comments: the cars in central and south Vietnam was a little smaller as in north Vietnam and in Sapa. It was not a big problem for us.

1. Restaurant:
2. In Hanoi:

Poor                                Adequate                                Good                                  Excellent

2. In Sapa:

Poor                                Adequate                                Good                                  Excellent

3. In Hue:

Poor                                Adequate                                Good                                  Excellent

4. In Hoi An:

Poor                                Adequate                                Good                                  Excellent

5. In Ho Chi Minh City:

Poor                                Adequate                                Good                                  Excellent

Other comments: the restaurant close Sapa in the village: It was simply place for launch but in nice environment with fantastic fresh food. In Ho ChiMinh City: Indochine restaurant was fantastic. The dinner on the boat on Sajgon river we didn’t appreciate because it was to big ship with a lot of tourists, it was too noisy ( we prefer more intimate ambience).For the second dinner which we pay our self our guide recommended us Vietnam House – it was perfect recommendation.

 

1. Places you visited:

It was all very interesting and we liked these places. The most beautiful were Ha Long Bay (adequate size of the boat as well, not too many tourist on the boat), Sapa and the mountains, Hoi An, the trip in Mekong river was very interesting as well, the temples in Ho Chi Mihn City where we saw the people inside.

1. Design and management of your tour:

We are very fine with design and management of our tour. We want to thank you Mrs. Ha for excellent organization. All was on time, we didn’t have any troubles and problems excluding a heavy rain in Hue. It was new experience for us – what it means  heavy rain in Vietnam and how dangerous is it for the people and their houses.  But in general we want to thank you Mrs.Ha that she ordered for us so fantastic weather for our trip in North and South Vietnam J)). We appreciated also that Mrs.Ha called us during the trip and asks about our needs, opinion etc

VII. Are there any recommendations or criticisms of services, restaurants, shops, visit sites and so on that you’ve visited on your own?

There are not any criticism of services, restaurants, shops, visit sites.

 

VIII. If it is possible, would you be willing to share your comments by posting them to our websites – http://www.tripadvisor.com/Attraction_Review-g293924-d4027518-Reviews-Gia_Linh_Travel_Day_Tours-Hanoi.html and other travel forum?

 

Yes                                                                 No

 

1. If our clients in your country need a reference, would you be willing to help in this capacity?

 

Yes                                                                 No