1. Guide (s):

Guide in the South (Ms. Thao, Mr. Dy):Met Ms Thao at airport. Had to wait for her a bit then taken toh otel.She was informative from the little tme we knew her. Mr.Dy was our guide for Saigon and e found him very good both in english language and also as information.

 

 

Guide in the Centre (Mr. Vinh):Mr Vinh was our guide for Hue and Hoain. We had a good time with him and the driver. Very sweet guy.

 

Guide in the North (Mr. Son):Mr Son is an encyclopedia. He is very informative.and his english is great.

 

Guide in Vientiane (Ms. Patana):Good guide and very good english

 

 

Guide in Luang Prabang (Mr. Bounleua):

 

Guide in Siem Reap (Mr. Chheivl):Very good english, nice guy and very informative

 

 

Guide in Luang Prabang (Mr. Lovy):Good guide.

 

 

2. Accommodation:

 

Majestic Hotel (In Ho Chi Minh City):Great hotel though the room we were in had a restaurant  or bar on top of it and so early morning you hear footsteps of staff walking

 

 

Palm Garden Resort and Spa (In Hoi An):Best hotel. Due to flight delays we did not get to enjoy this hotel.I would recommend to anyone to stay for at least 2 nights here.

 

Huong Giang Hotel (In Hue):It is ok for a night or two but it would have been better to have a river view. The Spa here is  the worst as the masseuse therapist do not seem to know how to give a massage.

 

Silk Path Hotel (In Hanoi):Very good hotel, centrally located.

 

 

Salana Hotel (In Vientiane):Good hotel centrally located

 

 

Ancient Luang Prabang Hotel (In Luang Prabang):The location is perfect however we had a few problems on checking in, mainly telephone did not work, no lift, there was no water and when water came the wash hand basin was blocked. All but the telephone were solvved by the next day.The location of the hotel is perfect

 

Somadevi Hotel (In Siem Reap):Great hotel no problems at all.

 

 

Queen Boutique Hotel (In Phnom Penh):Good hotel too.

 

 

3. Transport (Land, water and air):

Land and water transport was perfect. We felt like kings as even n boat tours we had a boat for us only. Halong bay cruise was great too. The air transport was a disaster . The only flight that left on time was Siem Riep o Pnom Penh..We suggest that Gia linh advises clients about this problem of internal flights when planning itenaries.

 

 

4. Places you visited:

In Vietnam we loved Hoain and Halong bay best. I would have preferred to stay 2 days in Hoain and take off Hue. The reason is that I have been to China and things I saw in Hue did not interest me much as I saw similar in China. I would also have taken off Vientiane and added an extra day in Luang Prabang and did the elephant trekking as I have ben to Thailand and saw temples similar to those at Vietntiane. Again the delsy in flights caused everything to be done in a rush………………………………………………………………………………………………………………………………

 

5. Design and management of your tour:

The design was good however as stated above it would have been good if we knew about the common flight delays with Vietnamese airways.

 

6. Are there any recommendations or criticisms of services, restaurants, shops, visit sites and so on that you’ve visited on your own?

The restaurants visited were all good. The only one restaurant in which we did not like hte food was the traditional fish in Hanoi as we had thought we would have been given a whole fish between us but it was just a little. We found Cargo club restaurant in Hoain very good and also in Siem Riep close to the hotel we found a BBQ restaurantbut forgot the name

 

7. 7. If our customers in Malta need comments of Gia Linh Travel, will you help?

Yes I will help and you can refer them to me.